Botanique Paris RevitalEyes™ Under-Eye Red Light Therapy device: my honest review

I was influenced by social media ads, and bought the RevitalEyes™ Under-Eye Red Light Therapy device. Here’s my honest review - spoiler alert: it was a disappointing purchase.

The RevitalEyes™ Under-Eye Red Light Therapy device

Sold by a company called Botanique Paris, this device is presented as a solution for reducing dark circles, puffiness and fine lines around the eyes.

It uses red light therapy combined with microcurrent stimulation, aiming to enhance collagen production and improve blood circulation. The device is designed to be lightweight and portable, it’s like putting on a pair of “under-eye” glasses with the red light targeting your under-eye area.

Don’t be fooled by the company’s name. They are nowhere near Paris and their devices are certainly not shipped from Europe but from China, with very little tracking information available.

Customer feedback on the product is mixed, regarding both the delivery/customer experience and the product itself. There is also an interesting TikTok video…

RevitalEyes™ Under-Eye Red Light Therapy device: my review and experience

Why I fell for it

I’ve used the NuFace Mini device on and off and liked the effects - my skin felt tighter and more lifted, especially around the jaw and cheeks. But adding an extra 5 to 10 minutes to my skincare routine was hard to keep up with, and the device isn’t great for the under-eye area - it just wasn’t shaped right for that.

So when I came across the RevitalEyes device from Botanique Paris, it felt like the perfect solution. The idea that you could just pop it on like a pair of glasses and continue with your day was really appealing. No need to carve out extra time, no need to hold a device up to your face.

I also liked that it combine red light therapy with microcurrent technology. And then there were the ads - showing impressive before and after shots. I was sold.

It wasn’t an expensive risk either. When I bought it, it was on sale for just under £60. I was really looking forward to testing it and was also anticipating to write a very positive review.

Delivery and customer service

I ordered the device on November 12th and didn’t receive it until the 26th. There was no mention of such a long delivery window on the website or in the confirmation email. If they had been upfront about it, I probably wouldn’t have cared that much, but the lack of transparency felt misleading.

The product was shipped from China and for many days I could not see any updates to the tracking link. I honestly thought the package had gone missing.

When I contacted customer service, I got a string of sassy and useless replies. Instead of helping, they sent back generic messages full of disclaimers.

One said, “We are not liable for deliveries that are affected by customs, natural occurrences, courier mistakes, strikes or delays, nor any extra fees, customs or back end charges incurred. There will be no refunds given for these circumstances.” Another stated, “We will not issue refunds to packages returned to the sender for any reason.”

Does RevitalEyes™ Under-Eye Red Light Therapy device work for me?

Once I finally received the device, I was curious and hopeful. I followed the instructions to a T and even used my NuFace Aqua Gel every time to optimise microcurrent conductivity. I really wanted to give it a fair shot and to see results! The hands-free concept is great in theory, but the design just doesn’t deliver.

The device doesn’t sit properly on my under-eye area, which is supposed to be the main target. Instead, it rests more on top of my cheekbones, completely missing the fine lines around the eyes. It’s simply not shaped to fit where it needs to go.

I also have to press the device against my face to actually feel the vibrations and try to target the under-eye area, so it ends up not being hands-free at all.

Furthermore, I have to charge it every other day, it seems to only run for about 20 minutes before needing charging. For a device that’s meant to be low-maintenance and convenient, that’s disappointing.

I wore the RevitalEyes device every single day for at least 10 minutes, for 12 weeks - longer than the timeframe they recommend to start seeing results. And honestly, I didn’t notice any improvement.

My under-eye area didn’t look tighter, smoother or more “rested”. Not even temporarily after each session. With the NuFace Mini, I could actually see a difference in my jawline immediately after use, but with this? Absolutely nothing.

In summary, I bought the RevitalEyes™ Under-Eye Red Light Therapy device and I wish I hadn’t.

If you’re considering ordering one for yourself, I would really encourage you to read the reviews and maybe look into other options.

Personally, I think I should have bought the NuFACE FIX Microwand, which is more expensive but would have been a better long-term investment. And if you’re looking for an anti-ageing skincare staple that actually works, I can’t recommend Medik8 Crystal Retinal enough.

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